No shipper wants to be wondering “where is my load?” more than they have to. When we asked shippers what the top tech solution they wanted from their freight provider was, the number one answer was advanced tracking and visibility tools.
We have been listening and are now giving shippers even better insights into the status of their HAQM Freight shipments. The HAQM Freight online portal now includes more specific status and ETA updates. So, after you have booked a load, you’ll be able to see more finite details such as when the driver was assigned and dispatched and full progress updates via the right-hand navigation on the portal.
What does this mean for you? First, you now have even more consistent and reliable information for your shipments so you can book and manage with confidence. It also means you can always log in and see all the details of your loads. You don’t have to reach out to the HAQM Freight team to check what is happening – it’s self-service at its best. Of course, we are always ready 24/7/365 should you have any questions or concerns.
If you have any shipments currently in transit with us, log in and start to see these detailed updates. Not yet an HAQM Freight customer? Create an account and start booking loads instantly.
